Frequently Asked Questions about e-Learning at SKC

General Questions about e-Learning
What is e-Learning?
e-Learning is a broad term that includes online learning and at-distance education. It also refers to the use of technology in the class room. Return to the Top
What is online learning?
The term online learning refers to any classes that are offered via the Internet. This includes synchronous and asynchronos classes. The actual technology used to deliver the class does not make a difference. It could be email or via some software such as Pathway or Notes. Return to the Top
What is at-distance education?
At-distance education refers to offering classes to students who do not physically come to the SKC campus to take classes. These can be via the Internet, via mail, via video-conferencing, or via other delivery methods. Return to the Top
Does a student have to have any computer skills to take online courses?
Students who want to take online course at SKC should have access to a computer that is on the Internet and be able to operate the computer to do such activities as: browse the Internet, create documents with a word processing program, and use email. Return to the Top
Questions about Pathway
What is Pathway?
Pathway is software that SKC developed to deliver online courses via the Internet. It is a web application which means the software is accessed via your web browser over the Internet. The URL (link) to Pathway is http://lms.skc.edu/. You may hear Pathway referred to as a LMS or Learning Management System, that is just the type of software Pathway is. Pathway is being developed by SKC and Al Anderson. Because of this it is having new features and fixes added all the time. Return to the Top
How do I get a login to Pathway?
When you register with Student Enrollment services, the person registering you for online courses will see a hold flag on your online courses. They will direct you to Michel Room 3. The e-learning people there will provide you training and get your Pathway and email accounts setup. You will get a userid and a password. Do not forget these and do not share them with other people. You will not be able to register for online courses until you see the e-learning people. Return to the Top
I have a login, how do I actually login?
Click on this link: http://lms.skc.edu/. Any courses you are registered for will show up in a list once you login. Return to the Top
A course I am registered for is not showing up when I log in. What do I do?
Contact the SKC Help Desk via email at helpdesk@skc.edu or via phone at (406)275-4800 ext 4357. Also, make sure that the course(s) you registered for are not in Lotus Notes LearningSpace, SKC's other Learning Management System. Click on this link for a course list. Return to the Top
A link in a course does not work. What do I do?
Contact your instructor. They have to fix the link. Do not contact the SKC Help Desk or Dave Burland. Return to the Top
Questions about technical issues
What kind of computer do I need?
Any type of computer will work as long as you have access to the Internet. You also need a word processing program such as Microsoft Word. In order to send email you need to have an email account and access to that account. Return to the Top
I do not have an email account, what do I do?
When you register for an online course you will get a free SKC email account.This should be used for all your online course work. If you did not get an email account when you registered contact the SKC Help Desk. You should contact the SKC Help Desk if you have technical issues or need some help or advice. The help desk can be reached via email at helpdesk@skc.edu or via phone at (406)275-4800 ext 4357. Return to the Top
How do I log into my SKC email account?
You can use any browser to access your SKC email. Use the URL http://mail.skconline.net/ then enter your username and password to login. Return to the Top
My computer is not connecting to the Internet, what do I do?
There are a couple of things to look out for. The biggest question will be can you access anything on the Internet? You will have to figure out if it is a problem with your computer, your Internet Provider, or the SKC website. You can contact the SKC Help Desk if you need some help or advice. The help desk can be reached via email at helpdesk@skc.edu or via phone at (406)275-4800 ext 4357. Return to the Top
The instructor can not read my documents I send to them. What is the problem?
You should probably save your files as RTF. If you choose Save As... from your your file menu in your word processing program, you most likely can choose file type. You want to choose RTF or Rich Text Format. Return to the Top